Privacy Policy
Last updated: July 1, 2022. Any changes to this Privacy Policy will be posted on this page.
VIV OÜ (“VIV”, “we”, “us”, “our”) is committed to the protection of information. Please read through our Privacy Policy carefully to fully understand how we collect, use, protect or otherwise handle your information in accordance with our website.
What kind of information do we collect?
We collect information from you when you register on our website.
When registering an account on our website, you may be asked to enter your email address. Your email address will be verified by an email containing a unique link and/or a one-time password verification code. However, you may visit our website without registering.
We may process data about your use of our website and/or services ("usage data"). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, and page views. This usage data may be processed for the purposes of analyzing the use of the website and services.
How do we use the information collected?
We may use the information we collect from you when you register, sign up for our newsletter, respond to a survey or marketing communication, or use other website features in the following ways:
- To personalize and optimize your experience - your information helps us to better respond to your individual needs and enable us to deliver the most suitable content and features.
- To improve our customer service - when you contact us for technical and customer support requests, we collect the information included in your request and follow-ups we have with you.
- To send periodic emails - the email address you provide may be used to send you information, notifications, responses to inquiries, and/or other requests or questions.
How do we protect the information collected?
We implement a variety of security measures to maintain the safety of your information when you enter, submit, or access your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access and necessary rights to such systems, and are required to keep the information confidential.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you as long as those parties agree to keep this information confidential. We may also release your information in order to comply with the law, enforce our website policies, or protect our or others' rights, property, or safety.
Do we use cookies?
Yes. With your consent, we use cookies to:
- Understand and save users' credentials and preferences for future visits.
- Compile aggregate data about website traffic and website interactions in order to offer better website experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
Contact Us
If you are a resident of the United Kingdom or the European Economic Area, you have the right to request to access, update or delete personal information. If you have any requests or questions regarding this Privacy Policy, please contact us at info@viv.com.
By using our website, you consent to our Privacy Policy.